Ace Hardware Return Policy

If you’re unhappy with an Ace hardware purchase, you may be able to return it within 30 days of the original purchase date as long as the item is unused.

This is the ace hardware return policy and it applies to most items, including tools, appliances, and furniture.

One will need to contact Ace’s customer service department to make a return, and you will likely be required to provide proof of purchase. Read through the article to learn more on ace hardware’s return policy on various items!

What Is Ace Hardware Return Policy?

If you have a problem with an Ace Hardware product, you may return it within 30 days for a full refund.

The policy is simple: You may return most items within 30 days from the original purchase date if the item is unused. Of course, there are some limitations to this policy.

For example, you cannot return batteries or tools that have been used. Additionally, You have to return the item in its original condition, and you have to return it within 30 days of purchase.

If you don’t meet any of these requirements, you may not be able to get a refund.

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Do I Need A Receipt To Return To Ace Hardware?

If you’re returning an item to Ace Hardware, you’ll need a receipt. You can’t return anything without one. And even if you do have a receipt, Ace Hardware still might not let you return the item.

It depends on the policy of the store. If it’s a regular store policy, then they usually require a receipt.

But there are some stores that don’t require receipts for some items, like tools or home improvement items. So it really just depends on the store’s policy.

When returning an item to Ace Hardware, customers are required to have a receipt in order to receive a refund.

This policy is in place to ensure that the store can track returns and prevent fraudulent activity.

However, If you do not have your receipt, you may be able to return the goods only if you have your transaction ID or credit card slip.

Return Policy

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Can I Return Items At Any Ace Hardware?

Yes! Items that can be returned to any Ace retail store include items you have purchased online, in-store pickup orders, and even items you have received as a gift.

Just follow these simple steps;

  1. Find the item you would like to return in our store.
  1. Follow the instructions on the product packaging or on our website to complete your return.  
  2. Give us your original receipt and any other documents that prove you originally bought the product.
  3. Ace will process your return and issue a refund to your original payment method within a few days of receiving your product. So don’t wait – bring those unwanted items back to any Ace Hardware for a quick refund!

Does Ace Hardware Have Warranty?

Ace Hardware is a household name for hand tools, and their products are guaranteed for life.

This means that, even if something goes wrong with your Ace hardware product within the first year of ownership, you can bring it into any Ace store and they will fix or replace it free of charge.

Additionally, all Ace Hardware-branded tools come with a one-year warranty.

In the event that a tool needs to be replaced due to damage caused by you or someone else, Ace will cover the cost of shipping the tool back to you.

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Ace Hardware Return Policy On Opened Items

If you have opened an item from Ace Hardware and it is still in like-new condition and packaging, you are allowed to return the item for a full refund.

If the item has been used, is not in like-new condition, or does not come with its original packaging, the return will not be accepted.

Can I Return Items At Any Ace Hardware Without A Receipt?

The answer is no. According to Ace Hardware policy, all returns must have a receipt or proof of purchase.

This rule is in place to protect the company from fraudulent returns. If you don’t have a receipt or proof of purchase, you will not be able to return the item.

If you’re looking to return an item at Ace Hardware, the company requires a receipt in order to process the return.

Without a receipt, you’ll need to take your item to a different store for processing.

This policy may not be ideal for everyone, but it’s one of the rules that Ace has in place.

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How Do I Return Something To Ace?

If you have received something that you did not order, and you want to return it, the best way to do this is to fill out a Goods Return Form.

You have 30 days after it is delivered to do this.

Once the form is completed and signed, please send it back to Ace by mail or delivery. You can also drop it off at any of their locations.


The Ace hardware return policy is that one should return most items within 30 days from the original purchase date as long as the item is unused, in like-new condition, and in the original packaging.

If an individual has any questions about their product’s return status or needs to speak with a customer service representative.

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